Delivery

We are pleased to offer FREE DELIVERY on all UK deliveries, on all orders over £50. This will automatically be calculated at the checkout. If you don’t want to spend £50 then that’s fine too, our delivery charges are very reasonable and are charged as follows:

For delivery to mainland UK and Northern Ireland

Order over £50 FREE SHIPPING

Orders over £10 will be charged £4.50 for delivery

Orders under £10 will be charged £2.50 for delivery

For all deliveries to Ireland we charge £15*

*This charge applies to most orders, we reserve the right not to dispatch large orders which may incur a higher delivery charge.

We currently deliver to the UK and Ireland. We don't deliver to any other countries at the moment.

Delivery Information:

Once we have received payment for your order we aim to send the goods within 3 working days. If for any reason we are unable to send an item out in time we will make every effort to contact you with an estimated despatch date and again will always offer the choice of a full refund.  

We will email you to let you know that your order has been sent. Our deliveries are made using either 1st class Royal Mail, or DPD courier service. In both cases you should receive your order within 2 working days of dispatch. 

If you are not home when your parcel arrives then don’t worry both carriers will try a neighbour and if unsuccessful they will leave a card telling you how you can collect or rearrange your delivery. 

DPD will let us know if they have been unable to deliver and we will email you to try and find out why. If DPD receive no response to the calling cards that they have left the parcel is automatically returned to us after 48 hours for a refund. 

If we use DPD to send your order they offer us an excellent service, leave us your mobile number when ordering and they’ll text you with a delivery date and 1 hour timeslot on the day of delivery. 

Our working days are Monday – Friday, apart from bank holidays and the Christmas period when deliveries might take a little longer. 

© The Mill Shop. All rights reserved. The Mill Shop, Stoney Street, Sutton in Ashfield, Nottinghamshire, NG17 4GH. Company registration number 02076957. VAT Registered 442282172.